- Not all maintenance contracts are created equal — scope gaps are the #1 source of strata landscaping disputes in BC.
- BC Interior properties face unique seasonal pressures — from hard frost heave to late-spring soil saturation — that standard contracts often don’t account for.
- A good strata landscaping contract in BC should define visit frequency, seasonal transitions, irrigation responsibility, and snow removal thresholds in writing.
- Working with a full-service landscaping company reduces hand-off problems and keeps accountability in one place.
- Before you sign anything, ask the right questions — your strata council will thank you later.
Introduction
If you manage strata properties in BC, you already know that the landscaping is never just about keeping things pretty. It’s about liability, resident satisfaction, seasonal timing, and making sure that the grounds crew actually shows up when the snowdrops are buried under six inches of ice. Strata landscaping in BC carries a unique set of challenges — especially in the Interior, where the climate doesn’t follow the mild, forgiving patterns you’d find in Metro Vancouver. Getting your maintenance contract right from the start isn’t just good housekeeping. It can save your strata corporation thousands of dollars and a lot of headaches.
We’ve worked with strata corporations across Kamloops, Merritt, and the Thompson-Nicola region, and we see the same contract mistakes repeated year after year. Vague scope. No seasonal breakdown. Irrigation responsibilities that fall into a grey zone the moment a head pops and floods a walkway. This guide is written specifically for BC property managers who want to stop guessing and start managing their landscaping contracts with confidence.
Why Strata Landscaping in BC Is Different From the Rest of Canada
Here’s something that doesn’t get said enough: the BC Interior is not the Lower Mainland, and it’s definitely not Ontario. Property managers who’ve relocated from other provinces are sometimes caught off guard by what the Kamloops climate actually does to a landscape over a 12-month cycle.
In Kamloops, you’re dealing with an average of 120+ frost-free days, but the window between late frost and early heat is short and brutal. Soil temperatures in April can still be hovering near freezing while air temps push past 15°C — which means planting schedules that look good on paper can result in root shock if your contractor doesn’t know what they’re doing. Then there’s the summer: Interior BC regularly hits 35–40°C for weeks at a time, which puts enormous stress on turf and shallow-rooted plantings in exposed strata common areas.
Frost heave is another real concern. In strata properties with concrete edging, paver pathways, or shallow irrigation lines, the freeze-thaw cycle between November and March can quietly cause expensive damage that only becomes visible in spring. Your landscaping contract should explicitly address post-winter inspection and hardscape monitoring — not just “spring cleanup.”
Invasive species are also a growing problem across BC’s Interior. Japanese knotweed, in particular, is notoriously aggressive and can damage building foundations if left unchecked near strata common areas. Under the BC Ministry of Environment’s invasive species framework, strata corporations have a shared responsibility to manage invasive plants on their properties. Make sure your contract includes identification and escalation language for invasive species — not just general weed control.

The Most Costly Gaps in Strata Landscaping Contracts (And How to Spot Them)
We’ve reviewed a lot of strata landscaping contracts over the years — some written well, some written on what appears to be a cocktail napkin. The gaps that cause the most trouble tend to fall into a few predictable categories.
1. Visit frequency isn’t specified. “Regular maintenance” means nothing enforceable. A contract should define how many visits per month occur during peak season (typically May through September in the BC Interior), and what the reduced schedule looks like in fall and winter. Without this, you have no basis for dispute if the crew skips two weeks in July.
2. Irrigation is treated as an afterthought. Strata properties in Kamloops and surrounding areas often have zone-based irrigation systems covering turf, beds, and trees separately. Your contract needs to specify who is responsible for spring startup, backflow testing, mid-season adjustments, and fall blowout. If the landscaper only handles “lawn care,” your irrigation system is an orphan.
3. Snow removal triggers aren’t defined. At what accumulation does the crew mobilize — 2 cm? 5 cm? Is the contractor responsible for sanding or salting? Who handles re-freeze events overnight? These aren’t minor details. In a strata setting, an icy front walkway is a liability issue. Our post on how much snow removal costs in Canada goes deeper into what fair pricing looks like for these services.
4. Tree and shrub care is excluded without being disclosed. Many basic maintenance contracts cover mowing and edging but treat tree trimming, shrub shaping, and perennial cutbacks as billable add-ons. That’s not necessarily wrong — but it needs to be stated clearly. A strata council that assumes trimming the overgrown laurel hedge is included will be unpleasantly surprised come invoice time.
5. There’s no seasonal transition plan. The handoff between summer maintenance and winter services — and back again in spring — is where the most confusion happens. A well-structured contract should include a seasonal transition checklist, not just a start and end date.
What a Strong Strata Landscaping Contract in BC Should Actually Include
Let’s be direct: a contract that protects your strata corporation and sets a good landscaping company up for success should cover the following — in plain language, not legalese.
- Defined scope by season: What services are included in spring, summer, fall, and winter, and at what frequency.
- Site map or property inventory: A list or diagram of all zones — turf areas, garden beds, trees, shrubs, hardscape features, and irrigation zones — so there’s no dispute about what’s covered.
- Irrigation responsibilities: Startup, in-season checks, adjustments, and shutdown. Who holds the backflow test records?
- Snow removal triggers and protocols: Depth thresholds, response times, de-icing materials, and any exclusions (e.g., rooftop or parkade).
- Communication expectations: How does the contractor report issues they find on-site? Who is the primary contact? We take this seriously at Lyons — it’s something we wrote about directly in our post on raising the communication standard in landscaping.
- Change order process: What happens when additional work is needed? Is there a pre-approved limit for minor repairs, or does everything require council approval?
- Insurance and WCB coverage: Your contractor should carry general liability insurance (minimum $2 million is standard in BC) and be current with WorkSafeBC. Ask for certificates before work starts — not after.
- Performance review clause: An annual review provision lets both parties assess the relationship and adjust scope as the property evolves.
A full-service landscaping company that handles commercial landscaping design, build, and maintenance under one roof can simplify this considerably — because you’re not coordinating between a lawn crew, a separate irrigation tech, and a snow removal contractor who each blame the others when something goes wrong.

A Real-World Scenario: What Goes Wrong Without the Right Contract
Here’s a situation we’ve seen play out more than once. A strata corporation in the Kamloops area signed a low-bid maintenance contract at the beginning of the season. The contract was one page. It said “weekly lawn maintenance, April to October.” No irrigation. No shrub care. No mention of the ornamental cherry trees lining the main entrance.
By late June, the irrigation system — which hadn’t been properly commissioned after winter — was running on a default schedule that had never been adjusted for the heat spike. Turf started browning out in the high-traffic entrance area. The contractor said irrigation “wasn’t their department.” The council scrambled to find an irrigation tech mid-summer, paid emergency rates, and discovered two broken heads that had been slowly saturating the base of the entrance sign for weeks.
Then the ornamental cherries — never pruned, badly shaped after years of neglect — dropped a major limb in early August, damaging a resident’s vehicle. The contractor pointed to the contract. Cherries weren’t mentioned. No coverage.
The council ended the contract in September, having paid for a full season of incomplete service, emergency irrigation work, and a partial insurance claim. They started fresh the following year with a properly scoped contract — and a different contractor.
This isn’t a horror story meant to scare you. It’s just a reminder that in strata landscaping, the contract is the product just as much as the service is. A low price on a vague contract is rarely a bargain.
Questions to Ask Before You Sign Anything
Before your strata council approves a landscaping maintenance contract, work through these questions with any prospective contractor. If they can’t answer clearly and confidently, that’s useful information.
- Have you worked with strata properties in the BC Interior before? — Local experience matters. A company that’s only worked in the Lower Mainland won’t have the same feel for Interior frost dates, clay soil conditions, or water restriction bylaws in Kamloops.
- What’s your protocol when a crew member finds a problem on-site? — Broken irrigation head, diseased tree, trip hazard on a pathway. How does that get communicated, and how fast?
- Are your crews employees or subcontracted? — Either can work, but you want to know. Subcontracted crews introduce variability in training and accountability.
- What’s your WCB clearance letter process? — Don’t skip this. WorkSafeBC clearance protects your strata corporation from liability if a worker is injured on your property.
- How do you handle scope additions mid-season? — Things change. A new planting bed gets installed, a tree needs emergency work. You want a contractor who handles additions cleanly, not one who uses them as an opportunity for surprise invoices.
For a broader checklist you can use when vetting any landscaping company, our guide on 10 questions to ask before hiring a landscaper is a solid starting point — even for strata applications.
You can also review guidance from BC’s Strata Property Act to understand your corporation’s legal obligations around common property maintenance — it’s worth knowing what the Act actually requires before you write your contract scope.
Conclusion
Strata landscaping in BC is genuinely one of those areas where a little extra diligence upfront saves a lot of pain later. The right contract isn’t about being difficult with your contractor — it’s about being clear with them. A good landscaping company will welcome a detailed scope because it protects them too.
At Lyons Landscaping, we’ve been working with commercial and strata properties across Kamloops and the BC Interior for years. We know what BC Interior seasons demand, and we build our maintenance agreements around the reality of this climate — not a generic template. If you’re reviewing a current contract or starting fresh with a new property, we’re happy to walk through the scope with you.
Contact Lyons Landscaping today for a free consultation on your strata maintenance needs. Let’s build a contract that actually works — for your property, your council, and the residents who call it home. Reach out at lyonslandscaping.com/commercial-landscaping to get started.


